Shipping policy

1. Delivery Times

Order cut off:
6:00 PM (GMT - London)

Handling time (days):

Min 4 days
Max 5 days
Fulfilled: Monday - Saturday

Transit time (days):

Transit Time: All Destinations
Shipped: Monday - Saturday
Min: 12 Days
Max: 15 Days

Total Delivery Time:
16–20 business days (Handling + Transit)

Orders placed before 6:00 PM (GMT - London) will be processed on the same business day. Orders received after this time will be processed the next business day.

2. Shipping Cost Type

We offer FREE Standard Shipping on all products & orders. There are no hidden charges — the price you see is the price you pay.

3. Shipping Carriers

We use reputable courier partners to ensure secure and timely delivery, including:

  • DHL Express
  • FedEx
  • UPS
  • USPS
  • Skynet

You will receive a tracking number via email as soon as your order has been dispatched.

4. Address Accuracy

To avoid any delays or delivery failures, please make sure your shipping address is complete and accurate at the time of checkout.
We are not responsible for shipments delayed or returned due to incorrect or incomplete address information provided by the customer.

5. Delivery Area Restrictions

Some regions may have delivery restrictions due to weight, size, or customs regulations. If we are unable to ship to your location, our customer support team will reach out to you immediately with alternative options or a full refund.

6. Delays & Shipping Disputes

While we strive for timely delivery, unforeseen circumstances (e.g., customs checks, weather delays, carrier disruptions) may occasionally cause delays.
If you experience any issues with your shipment:

  • Contact us immediately at info@leatherjacketdirect.co.uk
  • Provide your order number and tracking details (if available)
  • Our support team will investigate and resolve the issue as soon as possible

7. Customer Support

If you have any questions regarding shipping or returns, please contact our customer support team at.

Phone number:
+44 749 1857511

E-mail: 
info@leatherjacketdirect.co.uk

Contact Form:
Contact Us

Address:
76, Wensleydale Avenue, Clayhall, Ilford, IG5 0NB, UK

Business Hours:
Monday – Saturday
09:00 AM – 06:00 PM (GMT - London)